I was kneeling on the linoleum floor of a sterile preparatory room in a suburban clinic, trying to secure a bundle of CAT6 cables to the underside of a diagnostic station, when the hiccups started. It was the kind of rhythmic, involuntary spasm that feels less like a biological glitch and more like a personal insult from your own diaphragm.
I had a handful of small, translucent zip ties in my left hand and a pair of flush-cutters in my right. Each time a hiccup shook my ribcage, my hand jerked, and four or five zip ties would scatter across the floor, sliding under the heavy lead-lined cabinets.
Zip Ties Lost
Scattered under clinical cabinets
By the third spasm, I had lost maybe twenty-two ties. I stayed there on my knees, staring at the white tile, calculating the minutes it would take to fish them out versus the cost of just reaching into my kit for a new bag. It was a small, stupid failure of coordination, but it made me think about the hidden cost of things that are supposedly “included” in a set.
The Itemized Reality
In my line of work, as a medical equipment installer, everything is itemized. You know the cost of the transducer, the cost of the shielding, and the cost of the forty-minute window required to calibrate the software. There is no such thing as a “free” installation.
If someone tells me the installation is free, I know I am paying for it in the inflated margin of the hardware or, worse, in a diminished level of service that will haunt the clinic six months down the line when the image resolution begins to drift. This mindset makes it very difficult for me to enjoy a vacation. Or, more accurately, it makes it difficult for me to look at a travel brochure without seeing the mechanical guts of a “bundle.”
Sofia in Quintana Roo
I think of Sofia. She was someone I observed during a trip to a resort in Quintana Roo . We were in the “Grand Ballroom,” which was really just a cavernous room with cold air conditioning and a faint smell of industrial carpet cleaner. It was .
Outside, the Caribbean Sea was a specific shade of cerulean that looked almost synthetic, but Sofia wasn’t looking at the water. She was sitting in a padded chair, clutching a lukewarm mimosa in a plastic cup, while a man in a crisp white polo shirt pointed at a laminated chart.
Sofia and her partner were three days into a seven-day “Dream Getaway” that had been marketed as an all-inclusive miracle of value. The price had been low-roughly $1,140 for the week, flights included.
The Retail Hook
Seven days, flights included.
The Real Erosion
Spent in a high-pressure sales pitch.
But here she was, in the middle of a “Welcome Orientation” that had long ago transitioned into a high-pressure pitch for a secondary membership club. I watched her glance at her watch. She looked at her partner. I could see the mental math happening behind her eyes.
She was calculating the she had already spent in this room against the total of her vacation. She was realizing that the “cheap” package was only cheap because the operator had sold her time to the highest bidder.
The Industrial Ancestry
The “bundle” is an old industrial trick. In the and , the major film studios in Hollywood practiced something called “block booking.” If an independent theater owner wanted to show a guaranteed hit-say, a prestige picture starring Bette Davis or Humphrey Bogart-the studio would force them to buy a “block” of twenty other films.
These were often low-budget “B-movies,” technical exercises, or outright duds that the studio knew wouldn’t survive on their own merit. The theater owner had to pay for them all, sight unseen. The audience didn’t want the filler, the owner didn’t want the filler, but the studio needed a way to guarantee a return on their worst products.
1930s-40s
Hollywood studios enforce “block booking,” bundling hits with unwanted B-movies.
1948
The Paramount Decree rules this an antitrust violation.
It took the United States Supreme Court and the 1948 Paramount Decree to finally break the back of that system, ruling that it was an antitrust violation to force a buyer to take unwanted goods just to get the one thing they actually valued.
The Logistics of the Buffet
When you buy a standard “all-inclusive” package, you are participating in a modern version of block booking. The operator has bundled a few things you actually want-a bed, a flight, a beach-with a dozen things they need to unload. They include the “complimentary” craft market shuttle because the market pays them a 19% commission on every tourist they drop at the gate.
They include the “three-course gala dinner” because it’s a high-volume, low-margin operation where the “gala” consists of thirty-gallon vats of pasta and chicken breast that cost them $4.12 per plate to produce.
Cost of “Gala” Ingredients
$4.12
Commission on Shuttles
19%
The buffet is the ultimate expression of this inventory management. At the resort where I saw Sofia, the breakfast spread was an exercise in industrial logistics. There were four varieties of yogurt in oversized ceramic bowls. There was a stack of white bread next to a conveyor-belt toaster that moved with the agonizing slowness of a tectonic plate.
There were three types of juice, none of which had ever been inside a piece of fruit. To the casual observer, it looks like “abundance.” To anyone who has ever managed a supply chain, it looks like “waste mitigation.” The operator is betting that you will fill up on the $0.30 worth of refined flour and sugar so that you won’t notice the absence of actual local flavor or quality ingredients.
The Processing of Humans
The logic of the bundle is that convenience justifies the dilution of experience. They tell you it’s easier this way. You don’t have to think. You don’t have to plan. You don’t have to choose. But choice is the only thing that actually confers value on a journey.
You become a unit of cargo moving through a predetermined sequence of monetizable touchpoints. This is why I find the approach of Osaviva so fundamentally different from the industry standard.
Instead of starting with a bucket of pre-purchased inventory that they need to shove you into, they start with the traveler. It’s a transition from “What can we sell this person?” to “What does this person actually want to do with their limited time on earth?”
Precision over Padding
In my own work, if I’m installing an MRI suite, I don’t bring a “bundle” of random aesthetic panels and extra monitor mounts that the hospital didn’t ask for just to pad the invoice. I bring what is necessary for the machine to function at peak performance for that specific room’s dimensions.
Travel should be the same. If you want to spend four days staring at the canopy of a rainforest in Belize without ever seeing a gift shop or a “welcome orientation,” that should be the entirety of the transaction. You shouldn’t have to subsidize the operator’s commission-based side hustles just to get access to the trees.
“The real cost of the ‘cheap’ package isn’t the dollar amount; it’s the erosion of the ‘why.'”
Why did you go to Peru? Was it to sit in a transit van for six hours while the driver stopped at three different “authentic” textile cooperatives where the sweaters are all made in the same factory in Lima? Or was it to feel the specific, cold silence of a mountain pass at dawn? When the “textile stop” is bundled into the price, you feel obligated to go. You think, “Well, it’s included.”
The Weight of “Included”
But “included” is a trap. It creates a psychological weight, a feeling that you are losing money if you don’t participate in the mediocre. I have seen travelers stay for a third-rate magic show in a hotel basement rather than walking two blocks to a local cantina where a grandmother is making the best tamales in the hemisphere, simply because the magic show was “free.”
The heaviest suitcase is the one filled with the gifts you were coerced into buying while the tide went out without you.
I think about that day in the clinic with the zip ties. I eventually stopped trying to fish the dropped ones out from under the cabinets. I realized that my time-the 15 minutes of my billable rate and the integrity of my lower back-was worth more than the $0.04 worth of nylon plastic I was chasing. I opened a new bag, finished the job, and went home to my family.
The True Luxury of No
We have to learn to walk away from the “included” items that serve the operator rather than the soul. The true luxury of modern travel isn’t gold-plated faucets or “all-you-can-eat” shrimp. It is the ability to say “no” to the filler.
It is the freedom to have an itinerary that has been stripped of the kickback-driven fluff and replaced with the high-intensity, high-meaning experiences that actually justify the flight.
When you look at a bespoke itinerary, you might see a higher upfront number than you would on a mass-market booking site. But that is because you are paying for the “Paramount Decree” version of travel. You are paying for the hit movie without the twenty duds.
You are paying for the private guide who knows the history of the ruins, rather than the “included” guide who is being paid by the jewelry store at the end of the tour. You are paying for a hotel that was chosen because it is beautiful and quiet, not because it has a 500-room block that the agency needs to fill to hit their quarterly quota.
Reclaiming the Hours
Sofia eventually got out of that orientation. I saw her later that afternoon, standing by the pool. She looked tired. She hadn’t been swimming; she had spent the last two hours on her phone trying to figure out how to cancel a “complimentary” excursion she had realized was just another sales pitch. Her vacation was becoming a series of negotiations and avoidance strategies.
I want to tell people that it doesn’t have to be a struggle against the provider. A travel designer should be an advocate, not a gatekeeper. They should be the person who has already filtered out the noise, who knows which “authentic” market is a tourist trap and which one is a genuine community hub.
The package was cheap because they packed in the things you didn’t want. But once you realize that your time is the most expensive thing you own, you stop looking for the “included” label and start looking for the “intended” experience.
You start looking for a journey that was built, tie by tie, to hold exactly what you need, with nothing left to slide under the cabinets and be lost.