The Recycled Air of Evasion
The air in the boardroom has that specific, recycled quality of a space where people have been breathing the same lies for 64 minutes. I’m looking at the crumbs of a croissant on the mahogany table, exactly 14 of them scattered near the edge, while our Head of Strategy explains why the latest pivot failed. He’s using words like ‘synergistic misalignment’ and ‘external volatility.’ It is a masterclass in linguistic evasion. We all know the truth. We saw the cliff 24 months ago, we mapped the trajectory of the fall, and then we collectively decided to step on the gas because stopping would have required us to admit we were wrong.
I’m currently staring at my thumb, which has a small, jagged cut from a piece of particle board. Yesterday, I spent 4 hours trying to assemble a bookshelf that arrived with 4 missing pieces. I knew they were missing by the second page of the manual. I counted the screws twice-there were 24, not the 28 required. But instead of calling the manufacturer, I convinced myself I could ‘engineer’ a solution. I used wood glue, a couple of rusted nails I found in the garage, and a lot of misplaced confidence. It collapsed at 4:44 PM, nearly crushing a very surprised cat. I realized then that I wasn’t just building a shelf; I was performing the same ritual of denial that we perform every single day at the office. We optimize the assembly line, we buy the best tools, but we refuse to admit when the blueprint is fundamentally broken.
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We are addicted to the feeling of being right, even when the data is screaming that we are wrong.
The Stiffness of Narratives
Blake D.R., a man who has spent 34 years as an elder care advocate, once told me that the most difficult part of his job isn’t managing the physical decline of his clients, but navigating the ‘stiffness’ of their narratives. Blake works with people who have lived 84 years or more, and he’s noticed a pattern. The organizations that fail to adapt are remarkably similar to the individuals who refuse to update their mental models. Blake often talks about a specific resident, a former engineer who insisted on ‘fixing’ the plumbing in the care facility with a butter knife. It didn’t matter that the facility had a $44,000 maintenance budget or a team of 4 professionals on call. The man’s brain was locked into a 54-year-old habit of self-reliance that had become a liability.
We do the same thing in the corporate world. We spend $10,004 on the latest SaaS platform to ‘streamline’ our workflows, yet we never spend a single cent on training our managers to recognize confirmation bias. We are running 21st-century software on 50,004-year-old biological hardware. Our brains were designed for survival on the savannah, where deciding quickly-even if incorrectly-was often better than being a thoughtful snack for a predator. In a boardroom, however, that same impulse leads to the ‘Sunk Cost Fallacy,’ where we throw another $104,000 after a failing project just because we’ve already spent $444,000 on it.
The Cost of Cognitive Lag
Silences Dissent
Drives Decisions
I remember 14 specific instances in the last year where a junior analyst raised a hand to point out a flaw in our logic, only to be silenced by the ‘HiPPO’-the Highest Paid Person’s Opinion. It’s a cognitive contagion. We optimize for harmony over accuracy. We call it ‘team chemistry,’ but it’s actually just collective delusion. Blake D.R. sees this in family meetings regarding elder care all the time. 4 siblings will sit in a circle, all of them seeing their father’s cognitive decline, yet all 4 will agree to ignore it because the first sibling to speak the truth becomes the ‘problem’ in the family dynamic. The truth is a social pariah.
The Hidden Tax on Thought
This lack of metacognition-thinking about how we think-is the hidden tax on every industry. We have Lean Six Sigma, we have Agile, we have Scrum, but we don’t have a protocol for admitting we are being stupid. We treat mistakes as external anomalies rather than internal features of our cognitive architecture. When the shelf collapsed in my living room, my first instinct wasn’t to blame my own stubbornness; it was to blame the ‘poor quality control’ of the furniture company. It took me 14 minutes of staring at the wreckage to admit that I was the one who chose to use a rusted nail in a weight-bearing joint.
In the high-stakes world of risk management, this psychological discipline is the only thing that separates a sustainable operation from a total collapse. It requires a level of self-awareness that is almost painful. Whether you are managing a corporate portfolio or engaging with a platform like ufadaddy, the fundamental challenge is the same: you have to be able to identify the moment your brain shifts from ‘analysis’ to ‘compulsion.’ Responsible gaming is not just a slogan for the gambling industry; it is a philosophy that should be applied to every executive decision. It’s about setting the 4 guardrails of the mind: knowing the limits, recognizing the tilt, accounting for bias, and having the courage to walk away from a bad bet before it becomes a catastrophe.
The Mask
Optimization is a mask if it only covers the symptoms of a flawed thought process.
The Fallacy of Cherished Assumptions
I recently read a study of 444 failed startups. The researchers found that while ‘market fit’ was often cited as the reason for closure, the underlying cause was almost always the founders’ inability to pivot away from a cherished, yet incorrect, assumption. They optimized their landing pages 74 times, but they never optimized their willingness to be wrong. They were like me with my wood glue, trying to force a shape that the universe simply wouldn’t support.
Mental Agility Metrics
Mental Models
Flexibility: High
Pivot Capacity
Optimized: 74x
Cobweb Removal
Frequency: 24 Days
Blake D.R. often tells the story of an 84-year-old woman who decided to learn 4 new languages after her husband passed away. When he asked her why, she said, ‘Because I can feel the corners of my mind getting dusty, and I want to blow the cobwebs out before they harden.’ That’s the kind of mental agility we need in our organizations. We need to be ‘blowing the cobwebs out’ of our decision-making processes every 24 days. We need ‘Cognitive Pre-Mortems’ where we sit down and say, ‘It is 14 months from now and this project has failed miserably. Why did it happen?’
Waiting for the Splinters
Instead, we do Post-Mortems. We wait until the body is cold, the $504,004 is gone, and the furniture is in splinters on the floor. Then we sit around and blame the tools. We blame the ‘missing pieces’ in the box. We never look at the person holding the hammer. We have become experts at the ‘how’ but remain toddlers at the ‘why.’
$504,004
I think back to that boardroom. After 74 minutes, we finally decided to ‘stay the course.’ It was the easiest decision because it required the least amount of ego-death. We all walked out of the room feeling productive, despite having just signed a death warrant for another quarter of work. I went home and finally called the furniture company. I told them I needed the 4 missing pieces. The customer service rep, a woman who sounded like she had handled 444 similar calls that day, simply said, ‘Sir, if the pieces are missing, the structure will never hold. No matter how much glue you use.’
“Sir, if the pieces are missing, the structure will never hold. No matter how much glue you use.”
It was the most honest thing I’d heard in weeks. Why is it so hard for us to say that to each other in the office? Why do we value the appearance of progress over the reality of stability? We are so busy building the 14th floor that we don’t notice the foundation is made of sand and 24 broken promises.
Auditing Arrogance and Embracing the Missing Piece
If we truly want to optimize our world, we have to start by auditing our own arrogance. We need to invite the Blakes of the world into our boardrooms-not to talk about strategy, but to talk about the human tendency to calcify. We need to embrace the discomfort of the ‘missing piece.’ We need to stop pretending that 21st-century technology can save us from a 50,004-year-old urge to be right at the expense of being successful.
What would happen if your next meeting started with everyone admitting one thing they were wrong about in the last 24 hours?
In a world of optimized lies, a single, raw truth is the only thing that can actually hold the weight.
We have become experts at the ‘how’ but remain toddlers at the ‘why.’ The collapse of the bookshelf and the collapse of the project are the same failure: the refusal to look away from a broken blueprint. The only way forward is through the discomfort of that admission.